What We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction history tied to your account wallet so deposits and withdrawals can be verified and
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disputes resolved. Device data — browser type, IP address, and session timestamps — is logged to protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what
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those services need to complete your transaction. We may share information with regulatory bodies where required by applicable law. Your data is stored on secured servers with access restricted to authorised personnel only. Retention periods vary by data type: account records are kept for as long
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as your account is active and for a period after closure as required by applicable law; session logs are held for a shorter window. You have the right to request a copy of your data, ask for corrections, or request deletion where permitted. Availability of these
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rights depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.